Thursday, March 11, 2010

TomTom Navigator 5 Software with Maps of North America for compatible PDAs with Bluetooth

TomTom Navigator 5 Software with Maps of North America for compatible PDAs with Bluetooth




TomTom Navigator 5 software will turn your Bluetooth enabled PDA into a personal travel assistant on the road. Software and maps are for USA.

TomTom Navigator 5 offers users the most up-to-date features for easy and stress-free travel, by car, on bike and on foot. Improved functionality such as the new TomTom PLUS services, customizable Points of Interest, updated Itinerary Planner for planning multi-destination trips, and seamless integration with a PDA s contacts folder makes Navigator 5 the most comprehensive navigation solution for PDAs to date.TomTom Navigator 5 comes with the latest maps from TeleAtlas.

User Ratings and Reviews

1 Star ABSOLUTELY NO CUSTOMER SUPPORT
would give this company zero starts but it is not a choice. ABSOLUTELY NO CUSTOMER SUPPORT

1 Star Doesn’t work
I have tried to get this software to work on my PALM E2 but it will not perform. Contacting PALM technical support is very time consuming and has not been successful so far.

5 Stars Great product for it’s general inteneded use.
I got TomTom Nav6 for my HTC P3300 GPS PPC phone. It already came with TomTom but not the maps so I bought US/Canda maps from Amazon. There are plenty of complaints, that are valid, but for the most part, I love this software. It just does what it says it does but not much more. Granted I would probably look for a dedicated unit if I was a real road warrior who used GPS all the time, but for me it’s just when I’m out of town and occasional use outside of that. When I need it, it turns on GPS, finds my address(s), and routes pretty quickly and just gets me there. However there are some issues.

No, it will not allow you to browse the maps without a GPS fix. But for me, I just use WLS or Google Maps when I just want quick or general directions.

No it doesn’t announce street names, but you have the option to show you the street names on the screen. Also, when it says, “you have reached your destination” it doesn’t tell you if it’s on the right or the left side of the street. That can be annoying but it hasn’t been a problem for me yet.

The issue with not being able to route from one region to the other is a valid problem too (have to do two routes or more), but I just bought the whole US and Canda maps to avoid this. You should do the same. There are regional maps for sections of the US which are good for just traveling extensively in that area (and they have more POI’s and details) but I feel it would be a waste of money to buy a map you couldn’t use for the whole US.

And the maps activation thing is annoying as well, but somewhat understandable. You have to keep a lock on software piracy some kind of way but I feel they could do a better job of it. I am somewhat ticked that I can’t use my software on my multiple devices – especially after I paid for them! I feel I should be able to use the software on all MY phones since I bought it! That’s the only real problem that I have with the software. I’m tempted to use a cracked version so I can use it on my other phone! I don’t promote piracy but I buy something, it’s MINE! And I hate protected music files too, that’s why I just buy the CD and rip it so I can use them the way I want. (Off Topic)

Anyway, there are a lot of good things about this software. The user interface is just simple and easy to use. The voices are accurate, clear and on time (they don’t announce after you’ve pasted the turn, ect). The display is simple and clear. The routing and rerouting is fast. On my maps, the POI’s are not abundant but sufficient. Entering addresses is made easy by giving you scrolling choices as you type. I don’t know what more you could want from a GPS software for a mobile device. It’s not perfect but it’s pretty darn good! I love it!

1 Star Not a reliable device
Tomtom maps and application is not a reliable product that you can count on when you are traveling and do not have access to your PC and the disks. This is the second time that the application has stranded me and I am writing this review for others interested in purchasing this program not to get in a situation like I have, and Tomtom staff to read and fix the problem.

I purchased a Tomtom with an HP PDA to travel through Europe (mostly Italy). I installed the software and got an authentication code from the site they specified and started using the device. After about a month of use, and feeling confident that I did not need a paper map, we took a trip to Florence, following Tomtom’s direction. After about 20 minutes, the program froze. It would not even respond to a soft reset. I had to take the battery out to get windows CE up and running. After the operating system restarted, I started Tomtom program. It asked me for an activation code. Have in mind that I am in the middle of Italian countryside and not sitting in Silicon Valley. I had to call my office and they went to my office and found the original CD’s, went to the authentication site and got the activation code. I found this to be just unreasonably senseless. I appreciate copy right protection, but the people who thought of this scheme must not go out of the office much. I thought of writing a review but did not and latter forgot about it.

I recently bought a cell phone/PDA that has a built in GPS. To avoid having a phone and GPS I tried installing the European map on this phone (it already had the US maps on it). I went through the installation which took for ever and went to the website and got the activation code and tried entering it and it says that the activation code is not valid! So, I call Tomtom support in UK from Germany. The first customer service person was very nice and gave me some advice on how to get an update. I followed the advice and it still did not work. I called the support line again, this time a Mr. Rick answered. This person needs to be assigned to a different department. He basically spent 30 minutes lecturing me on software copy protection. He then asked me to do a hard reset. I told him I did not know how to do the hard reset. He spent another 10 minutes telling me that he is not an HP specialist and that I need to contact HP for support. At this point, I realized that this person was not able to help resolve the problem and asked for escalation to a supervisor. Rick (customer service rep) said that the supervisor would not take my call because I did not do what he was telling me to do (which was not exactly true, because I asked him to help me with the reset and he would not).

I got off the phone and went to the HP site and downloaded the user’s manual and did a hard reset. This caused everything to be erased (including my addresses), and Tomtom program to be deleted. And guess what, I call the customer service number again, and they did not know what to do. So, they asked for more time to research the problem and to call me. In about 4 hours not having heard from them, I called again, and this time they told me to download another program that would resolve the problem. I downloaded and it did not solve the problem. I got an email a couple of hours latter telling me to use the original SD card (which is back home) to resolve the problem.

So, to make a long story short, this is not a reliable device and for anyone who has traveled in unknown places, it is a nightmare.

1 Star Waste of Money!
TomTom Software Review!

Pros: Being able to have it integrated on the Smart Phone or PDA.

Cons: Inaccurate Maps (we are talking miles not feet!), Difficult of use, cumbersome menus, lack of POI’s, Wrong POI locations, crashes often and the list goes on….

Review:

This software should be labeled a beta software until the company works out all its problems, it should be never compared to Garmin or Magellan, I owned both and it does not even come close.

I will start with the pros since it will take the least time to mention.

Pros: Convenience of having a Navigation loaded on your phone, the GPS receiver can be left in the vehicle except when you are hiking for example.

Cons:

Maps:

The inaccuracy of the Maps are incredible and can lead you to a wrong place or miss a free way exit.

Maps are out dated; it did not show streets that have been updated on all map search engines 18 month prior.

You can not click and pan the maps to see the route ahead while on route.

Crashes often, about once every 2~3 days.

You would expect to be able to easily access your address book or contacts to navigate to a saved address; right? Not with TomTom, you have to exit the application and open another application called tomtom contacts there you can select a name and from the pull down click on navigate to address, it would then open the main navi software and show you the route, Oh but if for some reason you did not have your satellite locked yet, then you will have to exit out and do the same thing all over again! I think you agree that this is a bit cumbersome.

Sync

It gives data base errors of “WARNING: Possible database overwrite problem….”, after contacting the customer service they said that it is a known problem! And nothing can be done???!!! So now every time I sync I have to ignore the warning message so other problems might go unnoticed thanks to the smart developers at TomTom.

POI (Points of Interest):

Again incomplete, inaccurate and difficult to use. For example if you are looking for a certain store and the search returns 6 and let us say the first 3 are approximately 3mi from where you are, you will not be able to select each one to further know more info – all you can do is pick one to get the directions to.

SD card:

Every time you insert the SD card into your PDA, the TomTom application will have start, and No, this is not an option you can turn off.

Customer Service:

Not very helpful, not knowledgeable about their products or offers and take long time to answer questions or concerns.

I am disappointed at the product which could have been an incredible for the convenience, I hope that the people involved in making decisions for the company go out and buy some different Navigation units and see how they can improve their product.

Thanks for your time reading my review!

Buy/More Info

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